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We are providing remote wellness visits, chronic condition management and prevention, prescription refills, Urgent Care* services, unlimited Urgent Care visits for children aged 3-17, and additional benefits.

On our platform, Primary Care clinicians can assist in managing and treating common chronic conditions such as high cholesterol, high blood pressure, and type 2 diabetes. They also develop individualized care plans to prevent future conditions such as heart attack and stroke. The medical team can remotely prescribe and refill medications, order lab tests and health screenings, among other services.

It should be noted that we do not provide insurance coverage and do not cover ancillary services such as referrals, laboratory tests, equipment costs, medication costs, and other services. For more information, please refer to the Terms of Service. Additionally, you can learn about the scope of treatment available on the platform.

We have streamlined healthcare delivery to reduce costs and ensure quality care for all, regardless of insurance coverage. You can become a member for just $89 per month, which includes access to our Primary Care program, Urgent Care visits, Urgent Care for children ages 3-17, and more.

Our affiliated clinicians can diagnose and treat most things you might see an in-person primary care doctor for. However, there are sometimes instances when we recommend you see a doctor in person.

For example, ear infections and strep throat are two common conditions that require an in-person consultation for diagnosis. However, our affiliated clinicians can help assess severity and provide guidance on what to do next.

We also don’t treat anyone who:

• Is under 18 or over 64 years old
• Lives in Hawaii or Alaska
• Has a medical condition that requires a specialist (on a case by case basis)
• Is currently pregnant
• Is currently being treated for cancer with chemotherapy or radiotherapy
• Has an autoimmune disease
• Is currently on immunosuppressants
• Is diagnosed with AIDS
• Is currently in hospice care
• Has a history of organ transplant
• Is dependent on oxygen
• Has significant liver, kidney, or other organ failure
• Is seeking medical management related to worker’s comp or injury litigation

We don’t prescribe controlled substances, and we cannot prescribe other high-risk medications that are subject to abuse. Learn more in our Medical Policies.

Depending on your symptoms, the medical team may recommend seeking in-person care as some conditions cannot be treated remotely. For instance, orthopedic conditions require physical examination and tests, while lab tests may be necessary for conditions like strep throat. Rest assured, our team will work with you to find the right doctor in your area for any necessary in-person care.